This company is HORRIBLE!!! They charge a trip fee to drive anywhere in DFW, mine was $300 dollars ($150 both ways) just to have an simple service on a home generator in Celina. I spoke to the owner about not knowing this "drive time" cost and he could careless. In fact, I told him I was going to write a review and he said that's fine. RUN AWAY FROM THIS COMPANY!!!!

If you need a generator fixed I would recommend taking it to Onan or the maker of the generator. The team here is very nice good to talk to but not good at repairing generators.

I have read some of these negative reviews, but I have had excellent service 3 or 4 times with Parker going back 9 years to 2015. They are my go-to guys for portable generator repair. They are super. I've had no problems at all with them. -Dave Haigler

Parker Power is the worst company to purchase from in thr DFW area. I purchased from them and after being told that the price included delivery. After receiving payment in full and ready for delivery, the salesman stated that the installer was going to pick up the 48KW generator. The installer stated that they never told the salesman they were going to pickup the generator. I spoke with the owner about the situation I stated that they are $1500 more than online vendor but the purchase was made because we support local businesses. They did not offer to reimburse for delivery. The generator Automatic Transfer Switch failed within 2 months and I contacted Parker Power for service and they refused to service my generator. I inquired why and I was told because I complained about them not delivering the generator. I wish I could have returned the generator and find another dealer. I contacted Kohler Customer Service and they found me a dealer willing to service my generator. Verdegy agreed to provide service even though they did not sell or install the generator. Parker Power focuses on sales and not customer service after the sale.

Great service all around!! Bryan W was awesome.